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Response times
- Sales and trials — same business day
- Security questionnaires — 2 business days
- Vulnerability reports — acknowledged in 5
Prefer email?
Write to sales@controlpanel.app for anything commercial, or support@controlpanel.app for an install that is misbehaving.
Bug, not a sale?
Send a reproducible problem straight to support: what you did, what happened, and the panel's version from its footer. It gets a ticket and a fix.
Security disclosure
Please report privately rather than in a public issue — the process and what to include are on the security page.
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